Legal & Compliance

Terms of Service

Last Updated: November 12, 2026 • Effective Immediately

1. Acceptance of Terms

By accessing, deploying, or utilizing managed appliance infrastructure provided by Exesta (exesta.eu), you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company or legal entity, you confirm that you possess the statutory authority to bind that entity.

2. Acceptable Use Policy (AUP)

Exesta operates high-throughput bare-metal nodes directly connected to the Budapest Internet Exchange (BIX). To preserve network reputation and neighbor performance, strict acceptable use rules apply across all containers and persistent volumes.

Strictly Prohibited Activities:
  • Port scanning, network probing, vulnerability scraping, or unauthorized penetration testing.
  • Inbound or outbound Denial of Service (DDoS) attacks, amplification loops, or stressers.
  • Unsolicited bulk email delivery, spam relaying, or hosting open mail relays.
  • Unauthorized cryptocurrency mining (CPU or GPU proof-of-work) or botnet command nodes.
  • Distribution of malware, rootkits, unlicensed copyrighted material, or illicit content.

Violation of this policy will trigger immediate container termination, IP blocklisting, and permanent forfeiture of all paid fees without refund.

3. Service Level & Uptime (Budapest BIX)

Exesta targets a 99.9% monthly network and infrastructure availability SLA for all bare-metal nodes, Enterprise NVMe RAID arrays, and Caddy TLS edge routers in Budapest (BIX).

Planned maintenance windows with potential container restarts are announced in advance through our status dashboard (status.exesta.eu) and Mastodon feed.

4. Data Loss & Liability

Persistent storage is backed by enterprise-grade local NVMe RAID 10 pools with real-time SMART and ZFS scrub telemetry. However, unless the customer subscribes to Exesta SafeGuard (+€0.99/mo), offsite snapshot creation, offsite retention, and point-in-time disaster recovery remains the sole operational responsibility of the customer.

Exesta shall not be held liable for indirect, incidental, or consequential damages resulting from user error, upstream software vulnerabilities (e.g., Gitea, YOURLS, Linkstack), or hardware disasters beyond standard enterprise mitigation practices.

5. Cancellation & Refunds

Subscriptions may be cancelled at any time directly through the Exesta Console.

  • Monthly Subscriptions: Active until the conclusion of the paid billing cycle without automated renewal.
  • Yearly Plans (20% Discounted): Eligible for a prorated refund within the first 14 calendar days of initial purchase. After 14 days, service remains active until the expiration date.